Privacy Policy
Last Updated: August 10, 2026
Introduction
Astorg Auto of Charleston, Inc. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://astorgautoofcharleston.org or use our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us, including:
- Name and contact information (email address, phone number, mailing address)
- Vehicle preferences and purchase requirements
- Financing and credit information (when applying for financing)
- Trade-in vehicle details
- Service and maintenance records
- Communication preferences
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and device information
- Browser type and version
- Pages visited and time spent on pages
- Referring website addresses
- Geographic location (general)
How We Use Your Information
We use the information we collect to:
- Process and respond to your inquiries and requests
- Facilitate vehicle purchases and financing applications
- Provide maintenance and service appointments
- Send promotional communications (with your consent)
- Improve our website and services
- Comply with legal obligations
- Protect against fraud and unauthorized transactions
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. For detailed information about our use of cookies, please see our Cookie Policy.
Information Sharing
We may share your information with:
- Financial institutions and lenders for financing purposes
- Service providers who assist in our operations
- Vehicle manufacturers for warranty and service purposes
- Legal authorities when required by law
- Business partners with your consent
We do not sell your personal information to third parties for their marketing purposes.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt-out of marketing communications
- Request a copy of your data in a portable format
To exercise these rights, please contact us at support@astorgautoofcharleston.org.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies.
Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.
Contact Us
If you have questions about this Privacy Policy, please contact us:
Astorg Auto of Charleston, Inc.
5 Dudley Farms Ln, South Charleston, WV 25309
Phone: +1(915) 206-7602
Email: support@astorgautoofcharleston.org